Want your order in time for family dinner? Here's how!
Everything you need to know to make sure you get your GrogTag order on time.
When will my order be shipped out?
Metal Signs – Ships twice a week. Place your order by Sunday night and your order will ship on Tuesday. Place your order by Wednesday night and your order will ship on Friday.
High Volume Caps
2,000+ Caps – Ships within 5 – 6 business days.
4,000+ Caps – Ships within 6 – 7 business days.
Roll Labels – Ships within 7 business days.
Everything Else – Ships within 3 business days.
Business hours are Monday through Friday 8am-5pm Pacific Time excluding weekends and holidays. Need help determining when your order will ship? Email firstname.lastname@example.org
Here’s an example – you place your order for labels on a Friday and need it delivered by the following Friday. Your order will ship within 72 business hours, which would be Wednesday. You would then need to select a FedEx 2-Day service to arrive by Friday. Since our orders ship from Northern California you may be able to select a more economical option like Ground (via UPS/FedEx) or Priority Mail (via USPS). You can review those options here.
For Metal Signs, we print those twice a week – any order placed before Monday will ship on that Tuesday, and any order placed before Thursday and after Sunday night will ship on that Friday.
We do not recommend counting Saturday as a shipping day. Saturday Delivery is a specific delivery service available for vendors like UPS and FedEx, and is not something we currently offer. The USPS will often deliver packages on Saturday, but this is not always the case, so we think it’s best to just avoid Saturday in your shipping timeline.
If you need to RUSH your order or need additional help determining what will be the best shipping option please email email@example.com, and we will get back to you as soon as possible. Please note RUSH orders cannot be guaranteed, and will depend on the current order volume for the week.
Domestic Shipments – Orders with products other than Roll Labels or Metal Signs
- Overnight = 4 working days (3 business days + 1 day for delivery)
- 2-Day Service = 5 working days (3 business days + 2 days for delivery)
- 3-Day Service = 6 working days (3 business days + 3 days for delivery)
- Ground = 6-13 working days (3 business days + 6-10 days for delivery)
For United States Postal Service:
- Priority Express = 4-5 working days (3 business days + 1-2 days for delivery)
- Priority Mail = 5-6 working days (3 business days + 2-3 days for delivery)
- First Class = 7-8 working days (3 business days + 3-5 days for delivery)
International Shipments via USPS:
- Priority Mail = 9-13 working days (3 business days + 6-10 days for delivery)
- Priority Express = 6-8 working days (3 business days + 3-5 days for delivery)
- First Class = *Canada Only. The USPS notes the delivery time for this method varies by destination (For this reason, we recommend First Class only if you are not in a hurry to receive your order).