Frequently Asked Questions
What are “GrogTags”?
GrogTags are labels for your homemade beer or wine that are
customizable, re-useable, residue-free, and in full color.
Slap a GrogTag on your bottle and peel it right off without
leaving that sticky gum behind like every other label does.
Your next batch is ready to bottle? Take the GrogTags from
your last beer and put them on your newest batch – re-use them
over and over!
What are the labels made of?
Our labels are made of vinyl with a re-positionable, residue free
adhesive that make re-using them easy. Tip: when you apply
your labels for the first time, keep the paper they came
on. When it comes time to remove them, store your labels on
their original paper sheet.
Can I write on GrogTag labels?
That’s one of the best features, actually. Crayola Washable or
Dry Erase Crayon work the best and remove with water. You can use
other methods like a pencil or erasable pen, but we prefer the
washable Crayola brand crayon.
My GrogTagged beers will be in an ice chest all day – will they come off?
Not until you peel them off yourself! GrogTag’s unique
adhesive keeps your custom labels stuck to wherever you stick
them to – even in ice water. Once applied to a clean, dry
bottle, the label creates a nice water-tight seal, preventing the
water from getting under the label and falling off. And
since they are made from vinyl rather than paper, the labels are
water-resistant – meaning they will look great after sitting in
that ice chest all day!
What size bottles do GrogTag beer and wine labels fit on?
GrogTags can be used on many bottle sizes and styles. 22oz and
tall 12oz beer bottles work great. 12oz shorties are a bit small
unless you rotate the artwork 90 degrees. Our labels will
fit on most sizes of wine bottles, as well.
How big are the Beer and Wine labels?
Beer Labels are 3.5″ x 4″ plus a necker which is roughly 3″ x 1″.
Wine Labels are 3.25″ x 3.82″ plus the back label which is 2.5″ x 3.82″.
If you are designing your own labels (not using one of our templates) than download the checklist and some guides. You can find more information on building a label from scratch HERE.
Wine Labels are 3.25″ x 3.82″ plus the back label which is 2.5″ x 3.82″.
If you are designing your own labels (not using one of our templates) than download the checklist and some guides. You can find more information on building a label from scratch HERE.
Do you make labels for growlers and kegs, too?
Well, of course we do! All of our labels work great on
fermentors, carboys, growlers and kegs. Just make sure you apply
the label on a clean, dry surface.
What about coasters?
How did you know? Many of our great GrogTag templates are
available as coasters for you to customize as you wish. We
do not offer the standard “pulpboard” coasters that bend and
break. Our coasters print on a 15pt felt cover, which is an
uncoated felt and will provide a textured matte finish.
They are not as thick as traditional bar coasters, but we think
you’ll like them better anyway.
How do I upload my own design into your template?
You can upload your graphic into an existing template – those are
marked with an arrow at the bottom of the template that says
“Upload Your Own Image”. If you want to design your own label
from scratch, use our downloadable templates and
checklist to make sure your new label comes out perfectly!
I’m a Graphic Artist/Savvy person, where can I find your native files so I can make my own design?
We’ve got a whole section for you – don’t you feel special?
Download zip files with all of our wine, beer, coaster templates
for Adobe Illustrator here. The bleed is built into
the templates we give you so don’t add any more, but do fill up
the page provided to allow for press movement or at least 1/8″
beyond the trim edge on the oval templates. Be sure to use good
practices: adhere to the ’safe zone’, keeping critical art and
text 1/8″ from the trim and make it 300 dpi. Get mad compliments
on all your labels? More information on our guest designer
program here.
I’m looking for a gift … do you have gift certificates?
Yes we do – head over to this link for our Gift Certificates.
Select the amount you wish to purchase ($20, $40, $60,
$80, or $100), and create your very own Coupon Code
(please, only letter and numbers, no special characters).
Once they are activated on our end, your brand new Gift
Certificate will be e-mailed to you, usually within one business
day.
When I try to place an order, I get a “No Such Token” error. What’s up with that?
Without borring you with tech talk, we are aware of the issue and
have temporary fix: Take a look at the URL in your browser. Try
removing the part that says ‘&token=EGV370′ from the URL,
which should fix the issue. The system is tracking an old order
number from a previous visit. If that doesn’t work email us at
support@grogtag.com. While this doesn’t happen very often,
it can crop up from time to time.
How long does it take to get my order?
Your order will ship within 3 business days (excluding weekends
and holidays). This does not include the time required for
shipping carrier to deliver your product. In the checkout you can
prioritize shipping as needed. Note, the day it ships does not
count as a shipping day.
- Overnight = 4 working days (3 production days + 1 day to ship)
- 2-Day Service = 5 working days (3 production days + 2 days to ship)
- 3-Day Service = 6 working days (3 production days + 3 days to ship)
- Ground = 6-10 working days
What shipping options do you offer?
We currently offer FedEx, UPS, and USPS shipping methods.
If you are in the US, USPS will have the lowest cost, but can
sometimes be unreliable. For that reason, we recommend
going with either FedEx or UPS.
Do You ship internationally?
We sure do! We offer Priority Mail, Express Mail, UPS and
FedEx options.
CMYK or RGB?
If you know what this means then you might be wondering the best
format to save your file. We recommend saving your file as CMYK
at 300dpi.
What about copyright infringements?
For more information on how to contact us on copyright/trademark
violations please click HERE.
This all sounds great! I have a homebrew shop/blog/ – do you have an Affiliate Program?
We sure do! If you have a homebrew shop or beer or wine
blog, please email support@grogtag.com for details.
